Centrelink — Local Government Office in Queanbeyan

Reviews of Centrelink

• Jesus

  Added 2016.06.04

  Terrible service
• Olivia

  Added 2015.12.15

  Rude disrespectful unhelpful staff. There isn't enough time to write how badly I was treated by staff. Interesting how there are signs telling US to treat them with courtesy and respect when they treated me as though I was worse than a 2nd class citizen. Making a complaint does nothing either. Just means they probably note it on your file and then the next 'service officer' (and I use the term 'service' VERY loosely) knows you have complained and treat you even worse.
• Alexis

  Added 2015.10.02

  Been there twice, both times staff were rude, abrupt, unhelpful and at times condescending.
• Alyssa

  Added 2014.09.09

  Went there today, waited for 20 mins.
• Carter

  Added 2014.09.03

  I am 28 weeks pregnant, left work earlir just to do it done and I left the place in tears. Really dissapointed.
• Angel

  Added 2014.05.28

  Not really competent, they gave me wrong a advise and end of financial year I had to pay money back.
• Adam

  Added 2014.03.14

  They didnt let to go and get it cause they were closed, it wont take more than 20 secs.
• Devin

  Added 2014.02.12

  One of the ladies that 'helped' needed some additional documents. She told me to get them and come back at 2PM. When I got back just before 2, expecting to see this person again she actually told the reception staff to just check me back in instead. So off to their waiting room again, only to be served by a completely different person!!! So what on earth was the point of telling me to come back at a certain time!
• Cameron

  Added 2014.01.26

  The staff should be trained proper.
• Isaiah

  Added 2013.12.13

  I told the front of house what I need to do but not sure what I need, no comments was made.
• Richard

  Added 2013.10.15

  Horrible. Spent hours waiting around. Saw a whole bunch of different people on the same day who kept sorting the very minimal out for me and then referring me to the self service computers. When I had additional questions I had to be 'checked in' again and wait in the waiting room.
• Christian

  Added 2013.09.15

  Was called after 4:30, which is fine but then the lady ask for a prove of ID which I left in car which was parked outside.
• Jake

  Added 2013.09.04

  Really unprofessional.